Child Policy:
- Child below 5 years of age will be complimentary.
- Child above 5 years of age will be considered as an Extra Seat for Transportation & will be charged 50% of the Package Cost.
Terms & Conditions:
- Price valid for 06 adult persons.
- 100% payment to be paid before the trip starts.
- Final confirmation will be provided on full payment.
- Vehicle provided as per mentioned tour plan(Point to Point Basis only).
- No Refund or Compensation for any unused services/ transportation in any circumstance.
Tour Package Booking Process
- Tour Requisition Form
- Guests will be shared with a Tour Package Requisition Form vide WhatsApp.
- Guests need to fill up the Form and Submit with full information requested.
- Guests will be confirmed on receipt of the information vide WhatsApp.
- Quotation Turn Around Time
- For any Standard Domestic Tour, the Quotation will be shared vide WhatsApp/ Email within 4 Hours.
- For any Highly Customised Domestic Tour, the Quotation will be shared vide Email within 1 Business Day.
- For any Standard Domestic Tour, the Quotation will be shared vide WhatsApp/ Email within 4 Hours.
- For any Highly Customised Domestic Tour, the Quotation will be shared vide Email within 3 Business Days.
- Quotation Validity
- Any Domestic Quotation is valid for 7 Days.
- Any International Quotation is valid for 3 Days.
- Booking Confirmation
- Complete/ Partial Booking Confirmation will be shared vide Email.
- Booking Confirmation Email depends on the Turn Around Time of different Accommodation & Transport Service, so the Standard Booking Confirmation Turn Around Time will be within 2 - 3 Business Days.
- A Tour Booking Voucher will be shared vide Mail with every Booking Confirmation Mail.
- The Tour Booking Voucher must be Printed and carried during the Tour.
- An Original Valid ID Proof of all the Guests in a Group must be carried during the Tour.
- No PAN Card will be accepted during the Tour.
Methods of Payment
- Taxation
- 5% GST will be applied on each & every invoice of the Tour Packages by Bhraman Yatra unless otherwise mentioned due to any specific different compliance.
- Guest must inform Bhraman Yatra if the invoice needs to be issued against any Company Name with GST before processing the invoice for the Tour Package and share the GST Certificate/ Detail of the Company to create the invoice accordingly.
- Payment Methods
- Net Banking is the most convenient and secure method of payment for online transactions and making payment to Bhraman Yatra. Payment can be made through Bank Transfers like NEFT/ IMPS to the below mentioned Current Account of Bhraman Yatra including GST Amount on the Invoice.
- In case of Payment Urgency, Bhraman Yatra can also accept payments through UPIs, such as Google Pay as they are becoming increasingly popular in India & Overseas.
- If you wish to make a Cash payment at the Bhraman Yatra office, you can do so by visiting in person and presenting a photocopy of your PAN Card if the amount is greater than INR 49,000 in a single transaction.
- Information & Acknowledgement before any Payment
- Prospects & Guests must only pay against Email/ WhatsApp Confirmation sent by Bhraman Yatra [discovery@bhramanyatra.com/ +91] with other necessary Trip Details along with the GST Amount.
- Bhraman Yatra will be producing a Money Receipt either by Email/ WhatsApp to the Guest within 24 Business Hours. And necessary Booking Confirmation within 48 Business Hours unless otherwise communicated or mentioned.
How to Cancel Your Tour Package/ Accommodation Booking?
- To cancel a booking with Bhraman Yatra, guests must adhere to the cancellation policy that was in effect at the time of booking. This policy details the criteria for cancellation and any associated charges.
- Guests wishing to cancel must reach out to Bhraman Yatra directly, providing their desire to cancel along with their booking reference and pertinent personal details like name and contact information.
- Upon receiving the cancellation request, Bhraman Yatra will assess and inform the guest about the feasibility of the cancellation and any related costs. Should a refund be applicable, Bhraman Yatra will process it in accordance with their refund procedures.
- It's crucial for guests to review the specific cancellation policy of their Bhraman Yatra booking in advance, as terms may differ based on the booking specifics. Understanding the cancellation policy is essential for knowing the guest's rights and responsibilities upon booking.
Detail Claims & Refund Policy
- Refunds arising from any changes or cancellations in a Bhraman Yatra tour will be issued to the customer via an A/C payee cheque in Indian rupees, adhering to the current exchange rate set by the Reserve Bank of India. This applies regardless of whether the original tour payments were partially or entirely in a foreign currency.
- Bhraman Yatra will not issue refunds for any services within the package that the customer does not use, including transportation, sightseeing, meals, or any adjustments made by the customer voluntarily.
- Should there be any dissatisfaction with the quality of services such as accommodation, food, or transportation provided, it is the customer's responsibility to address these concerns directly with the service provider, without involving Bhraman Yatra.
- Guests are responsible for settling any additional charges incurred at the accommodation for services like laundry, phone use, minibar, and food and beverages, directly with the accommodation.
- In the event of changes to the itinerary post-departure due to circumstances beyond Bhraman Yatra's control, the agency will endeavor to arrange equivalent services. The customer will bear any extra costs incurred, while any savings will be reimbursed by Bhraman Yatra.
- Refund requests related to accommodations are processed according to the accommodation's refund policies. A refund to the customer from Bhraman Yatra is contingent upon the recovery of funds from the accommodation.
- Refunds will not be issued for disruptions caused by power outages at the accommodation, affecting amenities such as air conditioning and lighting.
- Customers unable to use the booked services due to personal health issues or unforeseen personal events will not be eligible for refunds.
- No compensation will be provided if service delivery is hindered by adverse weather conditions or natural disasters such as earthquakes, floods, or riots, affecting the tour's start or endpoint.
- Altering travel dates after confirmation or booking is considered a cancellation, and no refund will be provided, treating the situation as a "no show."
Package Exclusions